Conflict coaching may help equip an individual with a set of skills and strategies to constructively resolve an interpersonal dispute. Conflict coaching may be used if one party in a dispute rejects the opportunity for mediation, no longer allowing mediation to be a plausible option.
"I really appreciated the coaching that I received from Neighborhood Dispute Settlement (NDS). It helped me think about the conflict in a different way and made me realize that I needed to acknowledge the concerns of the other party and understand what their core needs are. When I implemented the advice from NDS, I found the other party to be more receptive to what I was trying to accomplish and it opened the lines of communication. I am hopeful that we can come to a mutually agreeable compromise." - Sherry